Analytics Insights

Real-time updates and traffic trends for the selected project

Live Visitors (Traffic Volume)

Live Now

Visitor Session History

Visitor Location / Agent Status Last Active
Visitors Today

0

24.5%
Active Visitors: 0
Chats Total

0

100%
0
0
Page Views Today

0

43.8%
Last 7 days: 0

Access the power of AI

Index documents under your Knowledge Base to fully automate customer chats outside work hours.

Learn more →

Conversations

Active Chats
No active chats
Bot Conversations
No active bot chats
Closed Chats
No closed chats

No conversation selected

Select a visitor chat from the sidebar to view details and start messaging.

Knowledge Base

Upload documents and FAQs to train your RAG-powered chatbot. The bot will automatically split the document, generate semantic embeddings, and answer visitor questions when you're unavailable.

Add New Document

Indexed Documents

No knowledge base documents indexed yet.

System Settings

Configure business hours to automate support coverage. Outside of configured business hours, all incoming chats will automatically route to the AI Chatbot.

Theme Customization

Choose your preferred dashboard appearance theme.

Toggle this switch to instantly switch between Light Mode and Dark Mode.

Widget Installation Code

Copy and paste this script tag inside the HTML of the website where you want the chat widget to appear.

<script id="livedesk-widget-script" src="http://localhost:3000/widget/widget.js?project=default"></script>

Widget Branding Settings

Customize the chatbot name and team subtitle shown to visitors.

Business Hours Scheduler

Define when your human agents are actively available.

Enable to automatically force Bot Mode outside selected workdays & hours.